Handelsbetingelser, forsendelse og returnering

All prices are included 25% Danish vat, but excluding shipping.

Some countries also have local taxes, that I am not to be held responsible for.

Following payments are accepted: Dankort, Visa/Dankort, MobilePay, PayPal and bank transfer (orders will be shipped, when the payment is registered).

Forsendelsesomkostninger beregnes ved betalingen. Ordrer afsendes inden for 4 hverdage. I tilfælde af længere leveringstid vil køber blive kontaktet på email. Du modtager oplysninger om forsendelsen via email, når varerne er afsendt.

It is possible to pick up your order in the studio. Choose local pickup at checkout and shipping will not be calculated. You will receive an email, once the order is ready for pickup.

Betalinger gennemføres først, når varerne er afsendt.

Så snart varerne er overleveret til fragtleverandør, kan webshoppen ikke længere gøres ansvarlig for håndtering og evt. skader. Hvis varerne er blevet beskadiget under forsendelsen, bedes du sende billeddokumentation af emballage og varer senest 3 dage efter modtagelse. Dokumentationen sendes til mail@kristinevedeladeltoft.dk. Herefter vil webshoppen lave en reklamation til fragtleverandøren.

As I only produce in small batches, I cannot offer a return if you regret a purchase, but you are welcome to make an exchange. Please wrap and pack very carefully, to be sure that the items you would like to exchange are not damaged during shipping. If broken upon receival, an exchange can not be issued.

Items should be sent to:
Kristine Vedel Adeltoft Ceramics
Gåbensevej 19
4840 Nørre Alslev
Danmark

mail@kristinevedeladeltoft.dk

Tlf.: 26809930

CVR nr.: 25106989

Only delivery to the studio (not to a pakkepost) is accepted.